Current Articles
Dragon Boat RacingDragon Boat Racing
We are looking for people to make up a team...
Read More >>
Charity begins at home...?Charity begins at home...?
  Fresh (well ok knackered) from finishing the Trent Park Race...
Read More >>
Alcohol, a longterm issueAlcohol, a longterm issue
Why does any government think that raising the price of...
Read More >>
The GRIDThe GRID
With the news fresh out of CERN in Geneva that...
Read More >>

postheadericon (1) Send your sales soaring…


(2) Send your sales soaring......Steve Clarke
Ask for customer testimonials Good testimonials are amongst your most powerful marketing tools you’ll have, yet many businesses don’t get close to achieving the maximum impact with them… if they even bother to collect them at all. It’s reported that 78% of us would react favorably to a third party testimonial or recommendation over being influenced by a paid advertisement. With those odds...
Read More >>

Remove the risk for your customer.

Every transaction involves risk. And since you’re the one asking people to trust you and part with their money, you should be bold and confident enough to take this risk on board. How do you remove the risk? You do this by offering a big bold guarantee.

Offer a guarantee of satisfaction or performance… or your money back.

I’m not talking statutory rights here. I’m talking about a generous guarantee over and above people’s expectations. This is one of the best ways I know to overcome any price resistance. Remove the risk.

All of my Marketing Master Classes come with an absolute cast iron, 100% no quibble guarantee. If you don’t think you’ll earn at least ten times the cost of the course then there’s simply no charge… how many refunds do you think I’ve been asked for? Correct – not one.

Now, your accountant or financial controller might be thinking that by giving such a great guarantee you’re opening yourself up for a big kick where it hurts. Well, technically you are, but in practice it never happens, providing you have a good product or service that delivers. Most people are fundamentally honest and won’t cheat you or take advantage of you.

And if a few do, so what? If you get a hundred extra orders a month because of your guarantee and get kicked a couple of times, the extra profit you make from having the confidence to offer the guarantee and shoulder the risk yourself more than makes up for these small losses. Have confidence in your products or services and test big bold guarantees. It’s one of the simplest and best ways to grow your business – with the minimum of fuss and it’s fast.

Steve Clarke - Entrepeneur, Author, Sales Mentor

Steve is one of the country’s leading experts on grassroots sales and marketing strategies. He is a key member of the hand picked, elite team of business mentors which James Caan(BBC’s Dragons’ Den), has put together.

Read More >>
This e-mail address is being protected from spambots. You need JavaScript enabled to view it Website twitterfacebook


More articles by this author

(2) Send your sales soaring......
Ask for customer testimonials Good testimonials are amongst your most powerful marketing tools you’ll have, yet many businesses don’t get close to achieving the maximum impact with them… if they even bother to collect them at all. It’s reported that 78% of us would react favorably to a third party testimonial or...
Read More >>
Word of mouth great – World of mouse greater
We live in the information age – don’t fight it – embrace it. Email marketing can be fast, efficient and effective, here are my top tips for getting it right… Businesses using permission based e-mail marketing report that it’s very easy to see a direct correlation between an e-mail shot being...
Read More >>
 
Feature Article
Are you a Shopkeeper or Businessman?Are you a Shopkeeper or Businessman?Why you should never be quiet It reminded me of some research...
Read More >>
EBF Authors
Paul has a strong track record of success in business, which he puts down...
I am the head of Ocean Copy, a copywriting agency based in Scotland. I...
I run a business called the GBS Group (which stands for Good Business Solutions)...
Steve is one of the country’s leading experts on grassroots sales and marketing...
Les brings a wealth of commercial experience into the development of web designs...
View all authors